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We're here to help ignite your next adventure

Send Us a Message

Got questions about our fire-themed wellness experiences? Want to book something special? Just drop us a line - we usually get back to folks within a few hours.

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Call Us

(604) 555-0189

Mon-Sun: 7am - 11pm
Email Us

reservations@flamewardnexus.info

Response within 4 hours
Come Visit Us

1288 West Georgia Street

Vancouver, BC V6E 3J7, Canada

Right in the heart of downtown Vancouver - you can't miss us. We're the building with the warm glow and the awesome fire pit installations out front. Parking's available in the underground lot, or hop on the SkyTrain to Vancouver City Centre station - we're just a 5-minute walk.

Department Hours
  • Front Desk: 24/7 (we're always here)
  • Concierge: 7am - 10pm daily
  • Spa Reservations: 8am - 9pm daily
  • Restaurant: 6:30am - 11pm daily

Ready to Experience the Warmth?

Whether you're looking to unwind in our thermal spa, grab a flame-grilled dinner, or just soak up the vibes around our fire pits - we've got you covered. Our team's pretty passionate about creating memorable stays, and we'd love to have you.

Call Now View Suites

Quick Answers

Here's what folks usually ask us

Honestly? Just give us a call at (604) 555-0189. Yeah, you can book online too, but talking to our team means you'll get insider tips on the best suites and any special deals we've got going. Plus, we can set up your spa treatments and dinner reservations all at once.

Absolutely! Our outdoor fire pit spaces are super popular for everything from proposals to corporate gatherings. We've got a few different setups depending on your group size. Shoot us an email or call, and we'll walk you through the options and pricing.

We do! You don't have to be a hotel guest to experience our fire-inspired wellness facilities. Day passes start at a pretty reasonable rate, and they include access to all our thermal pools and saunas. Just book ahead 'cause spots fill up fast, especially on weekends.

We get it - plans change. You can cancel or modify most reservations up to 48 hours before check-in without any penalties. For special event bookings and peak season dates, we might need a bit more notice. The specifics are always in your confirmation email, but feel free to reach out if you've got questions.